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Effective Conversations to Drive Success in ABA Organizations
Investing in your knowledge of effective and strategic conversation can reduce the need for more intrusive (and oftentimes unpleasant) interventions. In this BHCOE webinar, participants will learn from internationally recognized coach Dr. John Austin on effectively leading and managing employees in everyday conversations. Dr. Austin will share expert insight and best practices on utilizing day-to-day conversations to develop rapport, agree on expectations, sample work, assess, and deliver feedback and reinforcement. Research and case study data will be provided to support Dr. Austin’s overview of the facets of effective conversations, and how they enable behavior change and employee development. Join this BHCOE webinar and leave with an action plan for holding better employee conversations and improving their intended business result.

Dec 10, 2020 10:00 AM in Pacific Time (US and Canada)

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John Austin, PhD
CEO @Reaching Results
Dr. John Austin is an internationally recognized expert in human performance. He is CEO of Reaching Results, where he teaches leaders to create more effective work environments. Dr. Austin was also a Professor of Psychology at Western Michigan University. He has consulted with organizations for 30 years to improve productivity and safety in various industries including Aviation, Autism/ABA Agencies, Chemical, Construction, Foodservice, Government, Health care and hospitals, Higher education, Manufacturing, Retail, Transportation, and Utilities. John and his teams have been instrumental in delivering over 10,000 work improvement, quality, and safety projects that have generated millions of dollars in improvements to businesses.  They have coached over 350 senior leaders from many companies and 12 countries to help them improve business performance.